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Business Strategy


Evolving Your Business

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Unit Video

Unit Summary

The 3 essential considerations to keep in mind when putting a strategy are:
  • Define your mission
  • Identify short-term goals
  • Create KPIs

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In this unit, we will learn the essential aspects of setting up a strategy for your business. A solid Strategy helps a business focus the energy of its staff and make use of its resources to ensure long term success and growth. Without a good strategy companies loose focus and end up failing on the long run. To setup a strategy, you need to think about 3 key key considerations:
  • Define your mission as a business. What do you do, how do you do it and for whom do you do it? The key here is to determine what sets you apart from the competition.
  • Identify a few goals for the coming 1 to 3 years that if met, would ensure that you are delivering the right services to the right clients and are maintaining a healthy business.
  • Break up the goals and set monthly key performance indicators (KPIs) that you need to track and cascade to each department and employee so everyone is clear about how they contribute to the overall goals.
By following these 3 key considerations and continuously tracking progress of the KPIs across departments and individuals, you can ensure that you would be on your way to reaching your goals and fulfilling your mission. Remember, what gets measured gets done!

Aya has a nutrition business and a team of full time and part-time employees. Her mission is to help the community lead a more healthy lifestyle.
After the COVID-19 lockdown, Aya had to close down her office and adapt quickly to reaching her clients online. As she was evaluating her strategy she started by doing a SWOT analysis. After that exercise, she found that her mission hasn't changed but her goals need to change.
As such, she identified 3 SMART goals
  1. Accelerating the company's move to digital
  2. Launching new programs to help people eat healthily at home
  3. Reducing any unnecessary costs.
She followed the goals with identifying the KPIs for each of the goals.

“The biggest risk is not taking any risk… In a world that changing really quickly, the only strategy that is guaranteed to fail is not taking risks.” Mark Zuckerberg